1-For-All Marketing- Localization Case Studies: HNC Software

Localization Project Management

for HNC Software, Inc. (acquired by Fair Isaac)

The Financial Solutions division of HNC Software Inc. builds software systems for the payment card, consumer lending and retail banking industries. Its "Falcon" is a fraud detection product currently monitoring more than one-quarter-billion credit card accounts worldwide.

HNC engaged John White of 1-for-All Marketing to manage the localization of its Falcon software, documentation and training materials into a variety of languages for multiple global product launches.

> This localization of products like Falcon for financial institutions around the world touches areas of expertise such as:

building and maintaining translation memory with localization tools
compiling and reviewing multilingual glossaries
editing and verifying translations
preserving in the translation the precise print specifications of the original
organizing the efforts of translation teams
exploiting previous translations to lower costs on current and future projects
orchestrating QA of localized documentation against localized software
ensuring minimal impact of localization project on domestic teams
advising on cultural appropriateness of training materials
moving among various file and graphical formats